 |
Founded in 1991, JCC is a full-service training and consulting company with
special expertise in retailer operations. A focused, efficient service provider,
JCC
offers custom, high quality business solutions at affordable rates. Specialists
in the equipment and direct retail industries, JCC is your one-stop source for a range of
business and consulting services. |
Here are just a few of the things they
can help your dealership or retail operation do:
- Increase sales
- Increase profit margins
- Increase market share
- Develop sound inventory practices
- Streamline your dealership operations
- Improve morale and reduce employee turnover
They also provide other strategic
services to dealers including:
- Sales and marketing training
- Merger and acquisition preparation, including planning and
business valuation
- Business turnaround analysis
- Aftermarket profitability programs
- Business system analysis and integration
- Personnel development and management
- Performance management systems and applications
JCC specializes in single-source
business solutions for equipment dealers, retailers, manufacturers, wholesalers and trade
associations. Their range of custom solutions includes on-site consulting, convention
programs and a highly acclaimed series of specialty workshops, all aimed at helping you
increase sales, gain market share and run a more efficient and profitable operation.
Their team of specialists and strategic
partners, many of whom have extensive direct experience in dealership operations, provides
expert consultation in such areas as financial management, operations performance
assessment and valuation, merger and acquisition planning, exit strategies, aftermarket
program development, human resources, sales and marketing.
Business and Training Programs:
As a full-service business solutions and training company, JCC offers a range of
customized programs that help you get the results you need. While some are designed
expressly as one-day or multiple-day workshops, a number can also be adapted as keynote
presentations at conferences, trade shows or special events.
Peer-To-Peer Programs:
These ongoing programs are designed to provide
continuous support and training to group members. Peer Groups comprise 15-20 business
owners or managers who meet two to three times per year for advanced training in
operations, human resources, sales, marketing and financial management. Complete project
management is available, including meeting planning.
They
currently lead a number of peer groups representing all major equipment brands—giving
us an industry-wide perspective that helps provide insights not found anywhere else. These
groups include both single- and multi-location dealerships from across the U.S. and
Canada, with programs that include financial, operations and human resource training for
dealership principals, managers and key employees.
Peer groups can be customized for
dealers, retailers, distributors and manufacturers. For
more information, complete the form below.
Specialty
Workshops™:
Whether you need a presentation for a general audience
or an on-site program for a single department, these dynamic, one- to three-day programs
offer relevant industry training and information in a classroom environment. Topics
range across all functional areas and staff levels, and these programs have garnered
enthusiastic reviews for their effectiveness. Many of these are tiered level programs
geared specifically for staff who change due to increasing experience and skill levels
attainment. As a bonus, many of their dozens of
Specialty Workshop productions are manufacturer-approved to meet their dealer training
standards.
Hare’s a sampling of their
extensive program list:
- “Customer
Service, Communications & Selling”, offering ‘people skills’ training
to handle different styles of customers
- “Strategic
Marketing for the 21st Century”, on how to collect and use customer profile data
- “You
Can’t Spend Net Worth?”, on determining how much cash is needed to run your
operation
- “Project
and Time Management”, helps you save money by keeping projects on schedule
- “Relationship
Selling for the 21st Century”, provides new ideas and approaches to sales
- “Ingredients
to Operating a Profitable Service Department”, shows how to increase service
department profits
- “Mergers
and Acquisitions”, offers strategies to grow or sell your operation
- “Communications,
Roles and Responsibilities,” promotes teamwork between departments
- “How
To Hit A Moving Target”, covers parts department management
Private
Consulting:
Each year they work with hundreds of clients onsite at
their business locations. Typical assignments include assessing their operations,
diagnosing potential problem areas and developing action plans to help them improve
profitability and effectiveness. Depending on the client’s needs, they can focus on
any one department, or broaden our scope to include all areas of the business.
Their
expertise includes the following areas:
- Mergers and acquisitions
- Organizational design and development
- Business turnaround programs
- Operational assessment and analysis
- Department-by-department efficiency enhancement
- Parts- and service-department reorganization
- Compensation and incentive program design and
implementation
- Budgeting, forecasting and cash flow management
- Interdepartmental communications
- Management training in leadership, team building and
communications development
- Market-share growth and branding
In addition to these program offerings,
they also provide specialty services, which can
range from public programs and strategic repositioning, to specific task-oriented projects
that meet virtually every business need. Examples include:
- Magazine and newsletter article development
- Facility and showroom design
- ‘Cost of doing business’ studies
- Needs-assessment surveys
- Industry trend analysis
For
more information please complete the form below and we will contact you!
